Refund policy
Return & Refund Policy
We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be:
- In the same condition as received
- Unworn or unused
- With original tags attached
- In its original packaging
You’ll also need a receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at info@select-wear.com.
If your return is approved, we will provide:
- A return shipping label (if applicable)
- Instructions on how and where to send your item
Return instructions and the return address will be provided after your return request is approved.
Important: Items sent back without prior authorization will not be accepted.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
If you have any questions, feel free to contact us at info@select-wear.com.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue as quickly as possible.
Exchanges
The fastest way to get the item you want is to:
- Return your original item
- Place a new order once your return is approved
European Union Customers
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification.
Items must still meet the standard return conditions listed above.
Refunds
Once we receive and inspect your return, we’ll notify you whether your refund is approved.
Approved refunds are processed within 10 business days and issued to your original payment method.
Please note that your bank or credit card provider may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at info@select-wear.com.